CBORD News Features for Healthcare
Press Releases
Client Profiles
Video Features
Tradeshows
Press Releases
December 10, 2009
November 20, 2009
October 27, 2009
October 23, 2009
September 9, 2009
Client Success Stories
Here are the most recent success stories. You can also see the complete list.
Olympic Medical Center
Olympic Medical Center (OMC) recently moved to CBORD’s Odyssey cashless system and Room Service. Since implementing these systems, OMC has experienced an increase in the average ticket amount in the cafeteria and an increase in patient satisfaction with Room Service. OMC’s experience sheds light on many good ideas for implementing these systems.
Sparrow Health System
With Room Service the Sparrow Health System has moved their Press Ganey Patient Satisfaction scores from the 60th percentile up to the 90th percentile in just six months. The wireless Room Service entry process provides Sparrow staff the opportunity to have caring interactions with patients that need assistance ordering.
Morris Hospital and Healthcare Centers
The Nutrition Services Department at Morris Hospital & Healthcare Centers received the gold medal award for sustained customer satisfaction at the third annual Healthcare Food Service Industry Update conference. The award is a direct result of Morris Hospital’s increased patient satisfaction scores since launching room service, supported by CBORD® Room Service 200.
Hendricks Regional Health
By adding CBORD's Room Service 200, Hendricks Regional Health has moved from a manual process to a fully automated solution. They are now confident that their patients' safety is well protected and their customers enjoy the convenience of room service dining.
Video Features
Tradeshow Listings
As a service to you, we are providing a list of upcoming industry tradeshows, events and meetings that CBORD will be attending in the next few months. You can also see the complete list.| Date | Event | Location | Booth |
April 2010 | |||
| Apr. 5–9 |
MedAssets Healthcare Business Summit
MedAssets |
Las Vegas, NV |
|
| Apr. 12 |
CNM Symposium
American Dietetic Association |
San Francisco, CA |
|
May 2010 | |||
| May. 17–20 |
Amerinet
Amerinet |
Nashville, TN |
|
| May. 27–29 |
Dietitians of Canada
Dietitians of Canada |
Montreal |
|
June 2010 | |||
| Jun. 5–9 |
AHF
Association for Healthcare Foodservice |
Austin, TX |
|
| Jun. 8–11 |
Premier Breakthroughs
Premier |
Washington, DC |
|
“In our first three months of offering Room Service, patient satisfaction scores rose from 30 to 70 percent. Six months after implementation, patient satisfaction was at 80 percent, and it remains high today.”
— Bernice Wolf, Foodservice Manager
Children's Hospital of Eastern Ontario
