Below is a list of recent webinars available to view. To play a webinar, click the "Play Webinar recording" link below the listing.
Note: It may take a few moments for the video to connect and buffer in your system before playing. If you're playing a recording that is located on the WebEx website, you may be asked to install a utility to play the webinar recording before the webinar starts.
Webinars listings are grouped by market, then appear in order from most recent to oldest.
EventMaster PLUS! & NetCatering 4.7.300 - Powerful New Features Now Available - Presented on: 3/4/2010
Presented by: J.B. Lockwood, Product Manager, Foodservice Suite
Show/Hide Description
During this session we will walk you through the new functionality and powerful new features in EventMaster® PLUS! and NetCatering® version 4.7.300. Event EventMaster PLUS! and NetCatering users won’t want to miss this session.
Beyond the Gift Shop: Boost Revenue, Your Brand, and Patient Satisfaction with Strategic Healthcare Retail - Presented on: 3/2/2010
Presented by: Mindy Thompson-Banko, President and Founder, Simply Retail, Inc.
Tom Hilton, National Sales Manager, The CBORD Group, Inc.
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In this webinar consultant and author Mindy Thompson-Banko will discuss what you need to know about the advantages of Healthcare Retail and its ability to generate meaningful revenue.
Cooking for Room Service - Presented on: 2/25/2010
Presented by: Don Miller, Chairman & Founder, Don Miller & Associates Room Service Coaches
Mike Melander BS, MS, National Healthcare Market Manager, The CBORD Group, Inc.
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During this session we will discuss unique aspects of cooking for room service, producing consistently attractive trays, and delivering trays with a great attitude. We'll focus on the impact that training of key employees has on Press Ganey patient satisfaction scores. Don Miller, Chairman & Founder, Don Miller & Associates, Inc., and Mike Melander, National Healthcare Market Manager with CBORD, will host.
Special guest Room Service Chef Ron Sabatini will be participating.
MICROS 3700 Point-of-Sale - Exciting Feature and Functions - Presented on: 2/24/2010
Presented by: Scott Jerabek, Product Manager, The CBORD Group, Inc.
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In only thirty minutes we will show you the many new features and functions of MICROS Point-of-Sale equipment. We will include mobile POS terminals, menu boards, and some amazing functionality now available with MICROS and CBORD.
MICROS 3700 Point-of-Sale - Exciting Feature and Functions - Presented on: 2/16/2010
Presented by: Scott Jerabek, Product Manager, The CBORD Group, Inc.
Show/Hide Description
In only thirty minutes we will show you the many new features and functions of MICROS Point-of-Sale equipment. We will include mobile POS terminals, menu boards, and some amazing functionality now available with MICROS and CBORD.
Learn How You Can Easily Provide Nutritional Information Online with NetNutrition - Presented on: 2/10/2010
Presented by: Susan Bennett, Account Representative, Client Development, The CBORD Group, Inc.
J.B. Lockwood, Product Manager, Foodservice Suite, The CBORD Group, Inc.
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You give your customers the best dining options available—now give them the knowledge they need to make healthy choices.
NetNutrition® gives instant online access to clear and useful nutritional information for menus across all dining locations. Customers can easily look up nutrient values, calorie breakdowns, allergens, and more. They can also use the site to select organic or sustainable cuisine.
Join us for a free webinar to learn how NetNutrition can help you promote nutrition awareness and empower your customers to live healthier lives.
Reduce Costs and Improve Productivity with A/P and GL Interfaces for Foodservice Suite - Presented on: 2/9/2010
Presented by: Erin Stell, Account Representative, Client Development, The CBORD Group, Inc.
Vicky Tomlinson, Advisory Technical Interface Analyst, The CBORD Group, Inc.
Show/Hide Description
Learn how the Accounts Payable (A/P) and General Ledger (GL) interfaces for Foodservice Suite® can reduce costs and improve productivity. The interfaces are designed to:
- Speed up purchase order processing to take advantage of vendor discounts for quick payment.
- Enter data into various systems without having to manually reenter, cutting down on errors and improving data integrity.
- Run processes unattended during off hours.
Join us for a free webinar outlining how these value-added A/P and GL features can improve operations in your department.
Learn How You Can Easily Provide Nutritional Information Online with NetNutrition - Presented on: 1/28/2010
Presented by: Susan Bennett, Account Representative, Client Development, The CBORD Group, Inc.
J.B. Lockwood, Product Manager, Foodservice Suite, The CBORD Group, Inc.
Show/Hide Description
You give your customers the best dining options available—now give them the knowledge they need to make healthy choices.
NetNutrition® gives instant online access to clear and useful nutritional information for menus across all dining locations. Customers can easily look up nutrient values, calorie breakdowns, allergens, and more. They can also use the site to select organic or sustainable cuisine.
Join us for a free webinar to learn how NetNutrition can help you promote nutrition awareness and empower your customers to live healthier lives.
Increase Revenue, Speed Up Lines - and Did I Say Increase Revenue? - Presented on: 1/27/2010
Presented by: Tom Hilton, National Sales Manager, The CBORD Group, Inc.
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This session will discuss the clear, tangible advantages to installing a Cashless system. Learn how and why your food sales increase, what impact Gift Cards have on revenue, and what to expect in terms of transaction speed and shorter lines.
Powerful New Features Now Available in FSS Version 7.5.100 - Presented on: 12/17/2009
Presented by: J.B. Lockwood, Product Manager, Foodservice Suite
Show/Hide Description
During this session we will walk you through the new functionality in Foodservice Suite® (FSS) 7.5.100. This upgrade has powerful new features. Current FSS users will not want to miss this session.
Powerful New Features Now Available in EventMaster PLUS! and NetCatering 4.7.100 - Presented on: 12/15/2009
Presented by: J.B. Lockwood, Product Manager, Foodservice Suite
Show/Hide Description
During this session we will walk you through the new functionality and powerful new features in EventMaster PLUS! and NetCatering version 4.6.100. Event EventMaster PLUS! And NetCatering users won’t want to miss this session.
Unit Orders - Allocate the Expenses and Streamline the Process - Presented on: 12/9/2009
Presented by: J.B. Lockwood, Product Manager, Foodservice Suite; Sue Bennett, Account Representative, Client Development, The CBORD Group, Inc.
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During this session we will discuss how to use web-based technology to streamline the process of supplying/issuing product to retail outlets from your central kitchen or distribution center. Learn how Unit Orders, a module of CBORD’s Foodservice Suite, will simplify what often is a time-consuming process.
Automate Inventory Management and Lower Expenses - Presented on: 12/3/2009
Presented by: J.B. Lockwood, Product Manager, Foodservice Suite; Erin Stell, Account Representative, Client Development, The CBORD Group, Inc.
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During this session we will discuss best practices for inventory management. Sign up today to learn how new handheld wireless devices allow you to record inventory in your storage area. Whether you need to eliminate manual entry, reduce errors, improve productivity, or streamline your purchasing processes, CBORD has an integrated solution that will make your operation more efficient. The systems discussed work with Foodservice Suite® and NetMenu®.
Powerful New Features Now Available in EventMaster PLUS! and NetCatering 4.7.100 - Presented on: 10/29/2009
Presented by: J.B. Lockwood, Product Manager, Foodservice Suite
Show/Hide Description
During this session we will walk you through the new functionality and powerful new features in EventMaster PLUS! and NetCatering version 4.6.100. Event EventMaster PLUS! And NetCatering users won’t want to miss this session.
Increase Revenue with our Cashless Retail Solution - Presented on: 10/27/2009
Presented by: James Tarladgis, Regional Account Manager, The CBORD Group, Inc.
Show/Hide Description
During this session we will discuss how a cashless system increases revenue and improves employee satisfaction.
Delivering Room Service and Doing it Right! - Presented on: 10/20/2009
Presented by: Don Miller, Chairman & Founder, Don Miller & Associates Room Service Coaches; Mike Melander BS, MS, National Healthcare Market Manager, The CBORD Group, Inc.
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During this session we will discuss how to plan and design your tray delivery process to support hotel-style room service. We will also cover training of your employees to support that design and how to get the biggest impact on your Press Ganey patient satisfaction scores.
Gift Card Programs Generate Revenue - Presented on: 10/15/2009
Presented by: John Rodolico, Regional Account Manager, The CBORD Group, Inc.
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During this session we will discuss how a gift card program generates revenue, supports institutional branding, and eliminates the need for paper vouchers. We will look at some results from facilities using gift cards, along with an overview of how to implement a program.
POS Security - Keeping Your Profits in the Drawer - Presented on: 10/13/2009
Presented by:
Michael Dorris, Senior Regional Account Manager, The CBORD Group, Inc.
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During this session we will discuss how retail businesses often experience cash losses, and how video surveillance will safeguard profits.
EventMaster PLUS! and NetCatering 4.6.800 - Powerful New Features Now Available - Presented on: 8/25/2009
Presented by: J.B. Lockwood, Product Manager, The CBORD Group, Inc.
Show/Hide Description
During this session we will walk you through the new functionality and powerful new features in EventMaster® PLUS! and NetCatering® version 4.6.800. EventMaster PLUS! and NetCatering users won't want to miss this session.
Tray Monitor - CBORD's Latest Addition to Room Service - Presented on: 8/20/2009
Presented by: Margaret K. Dittloff, MS, RD, Product Manager, Nutrition Service Suite; Mike Melander, BS, MS, National Healthcare Market Manager, The CBORD Group, Inc.
Show/Hide Description
During this session we will discuss how Tray Monitor™, CBORD'S most recent addition to Room Service, will improve productivity, provide tray delivery metric information, and help increase patient satisfaction. With Tray Monitor you will know where your trays are, and ensure your patients get "what they want when they want it." The tracking information will help you monitor delivery metrics and reduce duplicate and misdirected trays—all while improving productivity.
Taking Patient Meal Selections using Room Service: in the Call Center or at Bedside - Presented on: 8/18/2009
Presented by: Don Miller, Chairman & Founder, Don Miller & Associates Room Service Coaches; Mike Melander BS, MS, National Healthcare Market Manager, The CBORD Group, Inc.
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During this session, we will discuss the different ways hospitals can get meal selections from their customers when using room service. Don Miller, Chairman & Founder of Don Miller & Associates, Inc., and Mike Melander, National Healthcare Market Manager with CBORD, will host. They will discuss best practices for the call center, for spoken menus (the technology available for taking orders at the bedside), and tips to make it all run smoothly.
Powerful New Features Now Available in FSS Version 7.2.100 - Presented on: 7/29/2009
Presented by: J.B. Lockwood, Product Manager, Foodservice Suite
Show/Hide Description
During this session we will walk you through the new functionality in Foodservice Suite® (FSS) 7.2.100. This upgrade has powerful new features. Current FSS users will not want to miss this session.
